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Telephone: (0044) 01202 603180

Terms and Conditions

All the information on this website has been checked for content and accuracy, but the possibility of errors does exist. All items are, to the best of our knowledge, original pieces from the era, unless otherwise stated and we work hard to ensure that all pieces are accurately described with a detailed appraised of condition

We would remind buyers that they are buying antique or vintage items which will have some wear from use unless otherwise stated. Please do not expect such purchases to be like new or without sign of age or wear, as those items are more than likely to be reproductions.

We do not provide stock on approval. 

RETURNS

We offer a full refund for both UK and overseas buyers if the item has been mis-described by us or we have made some error in the condition report.

Please e-mail us upon receipt of the item and within 3 days.  We will refund your payment only upon immediate return of the item to us in the same condition and method in which it was mailed or it's equivalent. The item must be returned to us within 14 days of purchase.

Overseas buyers must provide proof of postage and the item must be insured.

In the event that it does not meet your expectations, i.e it doesn't fit or you do not like it, the above conditions apply for UK buyers. For overseas buyers we reserve the right to apply a re-stocking fee of up to 10% with a maximum of £50 - this is to cover re-listing of the item and fluctuations in $ / £ Sterling exchange rates.

We will not accept returns for items under the following conditions:

That through the purchasers own use there is any deterioration in the item's condition.

Where a period, since purchase, of more than 14 days has elapsed.

Shipping and insuring the return of the merchandise is the buyer's responsibility.

We reserve the right to levy the re-stocking charge of 10% if our conditions of return are not satisfied.

ELECTRICAL FITMENTS

It is expressly recommended that any item with an electrical connection purchased from these pages, be rewired and checked by a qualified electrician who has experience of local electrical connections and regulations, as some of these fittings are old, (possibly up to 100 years old) - of foreign manufacture and therefore possibly less than the current minimum required standards.

CLOCKS

Our clocks are bought generally for their decorative appeal, but we do try to ascertain whether they are working or not, which is not always possible immediately. We also try to ensure that they are in good working order, but cannot provide a guarantee to this effect. We cannot accept a return should the clock not be working to your satisfaction.

 

JEWELLERY

When purchasing vintage items there are often small markings and surface abrasions consistent with the age and use of the piece. We do our utmost to ensure that each vintage piece is in a good pre-loved condition. If there is distinctive wear on any item it will be outlined clearly in the description, and, or photographs. To the best of our knowledge all items are authentic.


We have adopted for main Condition Statements as follows:

We endeavour not to sell any item that is in poor condition or with components missing.
Good Vintage Condition:  The item is complete but there are signs of wear consistent with age. There may be signs of patination or verdigris and some stones may show signs of discolouration. Some finishes, such as enamelling, vermeil (gold) plating, silver or rhodium plating, may show signs of wear or loss. Faux pearl finishes may have loss to lustre or colour.
Very Good Vintage Condition: The item is complete with minimal signs of wear consistent with age. Minimal signs of patination or verdigris and stones show good colour and clarity. Finishes, such as enamelling, vermeil (gold) plating, silver or rhodium plating, have minimal wear or loss. Faux pearl finishes have good lustre and colour.
Excellent Vintage Condition: The item is complete with no evident signs of wear or loss. Patination enhances the condition of the item and there is no evident verdigris. Stones are clear and of good colour. Finishes, such as enamelling, vermeil (gold) plating, silver or rhodium plating, are in good order with no wear or loss. Faux pearl finishes are of excellent colour lustre.
Near Mint Condition: The item is as new with no evidence of age related wear to finishes and components. Seldom or never worn.

 

PAYMENT

All goods and services must be paid for in full before collection or delivery. We accept payment by Paypal online, following invoice sent to you for total. We can also accept all major credit/debit cards ; bank transfer, cash or UK personal cheque (to be cleared prior to shipment) by special arrangement.

Our standard payment method is through Paypal. Once an item has been placed in your basket, submit to us and we will issue an invoice through Paypal for a final total to include postage and carriage costs. Upon payment we will despatch your item within 3 working days, fully insured. Should you wish to make payment through any other method, please contact us and we are happy to arrange payment by Debit or Credit card. We do, however, stipulate that first time customers make payment via Paypal.

Overseas buyers  must pay through Paypal. Please note that payment must be in UK pounds sterling, or they will incur an additional bank charge to convert to sterling. Any customs duties due on import by the customer must be met by themselves.